Difference between Housekeeping & Room Attandant?

Difference between Housekeeping & Room Attandant?

The terms housekeeping and room attendant are related but refer to different scopes of work within the hospitality and cleaning industry. Here’s a clear comparison:

🔹 Housekeeping (Department or Function)

Definition:
Housekeeping refers to the entire department or function responsible for cleanliness, maintenance, and order in hotels, hospitals, homes, offices, or any facility.

Scope of Work:

• Cleaning rooms and public areas
• Laundry operations
• Managing linen and supplies
• Supervising cleaning staff
• Reporting maintenance issues
• Ensuring hygiene standards are met

Who’s Involved?

• Housekeepers
• Room Attendants
• Housekeeping Supervisors
• Laundry Staff
• Housekeeping Managers

Example:
In a hotel, the Housekeeping Department ensures all rooms and common areas are cleaned and ready for guests.

🔹 Room Attendant (Job Role)

Definition:
A Room Attendant is a specific job position within the housekeeping department, mainly responsible for cleaning and preparing guest rooms.

Key Responsibilities:

• Making beds and changing linens
• Cleaning bathrooms
• Vacuuming, dusting, mopping
• Replenishing guest amenities (soap, towels, water, etc.)
• Reporting room damages or lost items
• Following room-cleaning checklists

Works Under:
Housekeeping Supervisor or Housekeeping Manager

Example:
A Room Attendant cleans and prepares 12 guest rooms during their shift in a hotel.